TINY GIANTS

We Automate. You Dominate.

TINY GIANTS

We Automate. You Dominate.

Last Updated: March 3, 2026

Tiny Giants is a digital agency operated by Charlene Lincoln, DBA Tiny Giants. This Privacy Policy explains how Charlene Lincoln, DBA Tiny Giants (“Tiny Giants,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit https://tinygiants.ai or engage our professional services.

1. Information We Collect

1.1 Personal Information

When you submit a form, engage our consulting services, or contact us, we may collect:

Name, Business Name, and Job Title.
Email address and Phone number.
Mailing address and billing information.
Any information voluntarily submitted through project discovery forms or strategy sessions.

1.2 Managed Service Data (Implementation Clients)

For clients utilizing our implementation services, we may collect and store:

Account Credentials: Login information or delegated access tokens for third-party platforms (e.g., Google Business Profile, WordPress, Meta Ads Manager, Analytics).
Business Documentation: Internal data, customer lists (for ad targeting), and proprietary assets necessary to execute the agreed-upon strategy.

1.3 Automatically Collected Information

We use standard tracking tools to collect:

IP address, browser type, and device information.
Usage data and pages visited on our Website.

2. How We Use Your Information

We use your information to:

Provide consulting and implementation services.
Manage and optimize your digital presence and online visibility.
Facilitate secure access to third-party marketing platforms.
Send transactional communications, billing reminders, and service updates.
Improve website performance and comply with legal obligations.

3. SMS Communications & Consent

By providing your phone number and opting in via our website forms, you agree to receive SMS messages from Charlene Lincoln, DBA Tiny Giants.

Message Types: Service updates, listing verifications, account alerts, and billing reminders. Marketing messages are only sent with explicit opt-in.
Opt-Out: Reply STOP at any time. Reply HELP for assistance.
Data Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell your personal information. We share data only in the following circumstances:

Service Providers: We may share data with trusted third-party providers who assist in website hosting, email delivery, SMS delivery, analytics, and payment processing.
Professional Necessity: To implement strategies, we may share content with the third-party platforms you have authorized (e.g., posting content to your Google Business Profile).
Legal Requirements: We may disclose information if required by law or to protect the safety and rights of Tiny Giants.

5. Data Security & Storage

We implement commercially reasonable technical and organizational security measures to protect your information, including:

Credential Management: We use secure, encrypted password management tools for all client logins.
Limited Access: Only authorized personnel involved in your project implementation have access to your sensitive business data.
Disclaimer: While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Request access to, correction of, or deletion of your personal information.
Withdraw consent for data processing at any time.
California Residents: Under the CCPA/CPRA, you have specific rights regarding your data. To exercise these, please contact [email protected].

7. Cookies & Tracking

We use cookies to analyze website traffic and deliver relevant marketing. You can manage cookie preferences through your browser settings. We do not currently respond to “Do Not Track” signals.

8. Children's Privacy

Our services are intended for business owners and individuals aged 18 and older. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.